All items are SOLD AS-IS Unless otherwise stated in the Description. If for some reason an item has to be returned to CTR Surplus the Buyer will have to pay the return shipping. The original shipping charges are not refundable. All returns are subject to a 20 percent restocking fee. For any return you must email CTR Surplus with in 10 days of receipt of the item. Refunds will be credited in the same form as the original payment type. When requesting a RMA use the form on our contact us page. Include item number and reason for return in the comments box. Please mail your package in a prepaid, insured, traceable method to the address below.

CTR Surplus
Attn: RMA Dept
202 W. Livingston Ave
Crestline, Ohio 44827